Privacy Policy

Saints Printing collects information that you provide directly to us when using our services. This includes:

• Contact Information: Name, email address, phone number, and shipping/billing address
• Order Information: Details about products you purchase, order history, and communication preferences
• Payment Information: Payment processing is handled securely through Stripe. We do not store your full credit card details on our servers
• Communication Data: Information you provide when contacting us through forms, email, or other channels
• Account Information: Username and password if you create an account with us

We use the information we collect for the following purposes:

• Order Fulfillment: Processing and delivering your orders, including coordinating with shipping partners
• Customer Communication: Sending order confirmations, shipping updates, and responding to your inquiries
• Service Improvement: Analyzing usage patterns to improve our website, products, and services
• Marketing: Sending promotional communications if you have opted in to receive them (you may opt out at any time)
• Legal Compliance: Meeting our legal obligations and protecting our rights

We do not sell your personal information. We may share your information with the following third parties:

• Stripe: Our payment processor handles all payment transactions securely. Please review Stripe's privacy policy for information about how they handle your data
• Shipping Partners: We share necessary shipping information with carriers to deliver your orders
• Google Analytics: We use Google Analytics to understand website usage and improve our services
• Meta advertising: If you allow advertising cookies, the Meta Pixel measures page URLs, product activity, and purchase value and currency to help us understand and improve our ads. Meta may associate this activity with your Facebook or Instagram account. We do not include your name, email, address, payment details, or artwork in our event parameters
• Service Providers: Third-party vendors who assist us in operating our website and conducting our business
• Legal Requirements: When required by law, court order, or governmental authority

Cookies & Tracking Technologies

Our website uses cookies to provide and improve our services. The cookies we use include:

• Supabase Auth (Essential): Session cookies required for authentication and login functionality. These cookies are necessary for the website to function properly and cannot be disabled
• Google Analytics (Analytics): Cookies used to understand how visitors interact with our website, including pages visited, time spent on site, and traffic sources. This helps us improve our services and user experience
• Meta Pixel (Advertising): Advertising cookies are optional and stay off until you allow them. Use the advertising cookie preferences below to change your choice at any time. We honor your browser’s Global Privacy Control signal. Declining advertising cookies does not affect checkout

We implement appropriate technical and organizational measures to protect your personal information:

• SSL Encryption: All data transmitted between your browser and our servers is encrypted using SSL/TLS technology
• Secure Servers: We store your information on secure servers with restricted access
• Payment Security: Payment processing is handled by Stripe, a PCI-DSS compliant payment processor
• Access Controls: We limit access to personal information to employees who need it to perform their duties

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

You have the following rights regarding your personal information:

• Access: You may request a copy of the personal information we hold about you
• Correction: You may request that we correct any inaccurate or incomplete information
• Deletion: You may request that we delete your personal information, subject to certain legal exceptions
• Opt-Out: You may opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly

To exercise any of these rights, please contact us at help@saintsprinting.com.

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You may request information about the categories and specific pieces of personal information we have collected about you
• Right to Delete: You may request deletion of your personal information, subject to certain exceptions
• Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights
• Right to Opt-Out: You have the right to opt out of the sale of your personal information. Please note that Saints Printing does not sell personal information

To submit a CCPA request, please contact us at help@saintsprinting.com. We may need to verify your identity before processing your request.

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately at help@saintsprinting.com. We will take steps to remove such information from our systems.

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make material changes, we will notify you by updating the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: